Terms of service
Terms of Service
Last updated: October 26th 2025
Welcome to The Mind Plan Journal LTD ("we," "us," or "our"). By accessing or using our website, themindplanjournal.org (the "Site"), or purchasing our products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.
Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in GBP and may be subject to change. We use third-party payment processors, and by making a purchase, you agree to their terms and conditions.
Shipping and Delivery
We aim to process and ship orders as quickly as possible. Shipping times may vary based on your location and the type of product ordered. Any estimated delivery dates at checkout are provided as guidelines and are not guaranteed.
Email Request for Damaged Products
If your item arrives damaged or defective, please email us at hello@themindplanjournal.org with the following: clear photos of the damaged item(s); whether you would like a refund or a replacement; and we will review your case and respond with the next steps. Please ensure you contact us within 14 days of delivery for us to process your return request.
Customer Responsibility for Postage
If your item is eligible for return due to damage or defect, the customer will be responsible for the postage costs to return the item to us. Please ensure the item is securely packed for its return journey. For products shipped from our warehouse, returns are accepted within 14 days of receipt, provided the item is unused and in its original condition. Refunds will be issued once we receive and inspect the returned item. Customers are responsible for return shipping costs.
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS
We are offering a mobile messaging program (the "Program"), which you
agree to use and participate in subject to these Mobile Messaging
Terms and Conditions and Privacy Policy (the "Agreement"). By opting
in to or participating in any of our Programs, you accept and agree to
these terms and conditions, including, without limitation, your
agreement to resolve any disputes with us through binding,
individual-only arbitration, as detailed in the "Dispute Resolution"
section below. This Agreement is limited to the program and is not
intended to modify other Terms and Conditions or Privacy Policy that
may govern the relationship between you and Us in other contexts.
The Program allows users to receive SMS/MMS mobile messages by
affirmatively opting into the program, such as through online or
application-based enrollment forms. Regardless of the opt-in method
you utilized to join the Program, you agree that this Agreement
applies to your participation in the program. By participating in the
program, you agree to receive automated or prerecorded marketing
mobile messages at the phone number associated with your opt-in, and
you understand that consent is not required to make any purchase from
Us. While you consent to receive messages sent using an autodialer,
the foregoing shall not be interpreted to suggest or imply that any or
all of our mobile messages are sent using an automatic telephone
dialing system ("ATDS" or "autodialer").
If you do not wish to continue participating in the Program or no
longer agree to this Agreement, you agree to reply STOP to any mobile
text message from Us in order to opt out of the program. You may
receive an additional mobile message confirming your decision to
opt-out. You understand and agree that the foregoing options are the
only reasonable methods of opting out. You understand and agree that
attempting to opt out by texting other words or verbally requesting
one of our team members to remove you from our list is not accounted
for as a reasonable means of opting out.
You acknowledge that the message frequency is various and that consent
is not a condition to purchase. The program involves recurring mobile
messages, and additional mobile messages may be sent periodically
based on your interaction with us.
Intellectual Property
All content on our Site, including text, images, logos, and product designs, is the property of The Mind Plan Journal LTD and is protected by copyright laws. You may not use, reproduce, or distribute our content without permission.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Site or products. Our total liability for any claim shall not exceed the amount paid for the product in question.